The High Road: Who profits from lazy listing broker who just can’t be bothered to do her job?

Why work when you can rest? (Flickr photo by Darkumber)

After a buyer asked me some questions about a brand-new Upper West Side listing that I had sent him, the logical thing to do was call the broker for the answers that I couldn’t find online.

Among other things, my client wanted to know details of the pied-à-terre policy, what items in the co-op would be included in the sale, which side of the entrance the second-floor unit occupied and the view outside the second bedroom.

Easy questions, which I posed to the broker–whom I’ll call Victoria–when she finally returned my e-mail and phone message.